- Be mainland United Kingdom delivery address only
- Not have a delivery address postcode in the exclusions list (see below)
- Checkout with no less than £49.00 of items (excluding VAT)
- Cleared funds in full
IMPORTANT: FREE NEXT DAY DELIVERY is subject to stock availability and couriers delivering on time. Macro Packaging Ltd cannot be held responsible for any delivery service delays (3rd party or company fleet). Macro Packaging reserves the right to over-ride any decision.
If you meet the above criteria, then you will not be charged any fee for delivery, and during checkout the shipping value will be £0.00. Please see the information below to check that your postcode is not in the exclusions zones.
Phone Orders:
- Be mainland United Kingdom delivery address only
- Checkout with no less than £100.00 of items (excluding VAT)
- Cleared funds in full
Orders under £100.00 (excluding VAT) will be subject to a £7.95+vat delivery charge
IMPORTANT: Please open and fully check the contents of your delivery before signing to confirm receipt.
Mistakes cannot be rectified unless noted at the point of accepting your delivery.
Delivery times
If your order is placed before 3pm the items will ship the same day, otherwise they will be shipped the next working day. We do not ship on weekends or bank holidays.
Shipping costs – United Kingdom (England, Scotland, Wales, Northern Ireland)
The UK is split into 3 different shipping zones. The shipping prices vary depending on which zone you are in, and are as follows.
UK Mainland and outside of Zone 2 and 3
- Less than £49.00+vat total = £4.95 (1 working day) delivery
- More than £49.00+vat total = Free (1 working day) delivery
Inside Zone 2
- Less than £49.00+vat total = £19.99 (3-5 working day) delivery
- More than £49.00+vat total = £15.99 (3-5 working day) delivery
Inside Zone 3
- Less than £49.00+vat total = £19.99 (3-5 working day) delivery
- More than £49.00+vat total = £15.99 (3-5 working day) delivery
Zone information
Zone 2 Postcodes (EXTRA CHARGES APPLY AS DETAILED)
HS1-9, IV1-36, IV40-56, KA27-28, KW1-17, PA20-49 & PA60-78, PH17-44, PH49-50, PO30-41, ZE1-3
Zone 3 Postcodes (EXTRA CHARGES APPLY AS DETAILED)
BT1-49, BT51-57, BT60-71, BT74-82, BT92-94, BT99, IM1-9, IM99, TR21-25
Notifications
When your order has been despatched our system will inform you by email and from that date your order should be delivered within 1-5 working days. (Please decide on the content for this particular area, how items are shipped, personal delivery options etc) Please note, your account will offer up to 5 delivery addresses to be held on record, please ensure you select the correct delivery address.
Returns
We aim for you to be happy with your purchase, however in the unlikely event that you are not, you may return the item(s), carefully packed and undamaged, to us within 14 days of your purchase for a refund of the original purchase price of the goods minus the original true costs of shipping and a 20% of purchase price re-stocking fee incurred by Macro Packaging. Return costs will be the responsibility of the buyer. We regret that if the goods are damaged on return, we will not be able to offer a refund. Please ensure that you obtain proof of posting for the item(s) to protect yourself against loss.
